contact us
We’ve answered your most-asked questions below- just click a category to find what you’re looking for.
Still not sure? Drop us a note at support@besettenyc.com
and someone from the team will get back to you within two business days
(usually sooner, if we’re not busy staring at diamonds).
For inquiries, please reach out below.
Diamond quality is all about the sparkle, the soul, and the story — a balance of cut, clarity, color, and carat that makes your stone feel just right for you. Every diamond we source, regardless of its origin, is hand-picked by experts to optimize sparkle and overall look.
| Standard Lab-Grown | Premium Lab-Grown | Natural | |
| Appearance | Very good brilliance | Exceptional brilliance and clarity | Varies; unique natural characteristics |
| Specs | F color, VS2+ clarity | D/E color, VS1+ clarity | I color, VS2 clarity |
| Rarity | Widely available | Higher-quality selection from a more limited supply | Naturally rare and unique |
| Certification | IGI Certified | IGI or GIA Certified | Certified by GIA, the gold-standard of diamond grading |
Currently, we only ship within the United States. We're working on expanding internationally soon.
Orders for items that are in stock will ship within 2 business days. Shipping times depend on your location.
For custom made pieces, please allow up to 4 weeks for production.
Please reach out with any questions you have: support@besettenyc.com
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